Frequently Asked Questions
Q: What products do you offer?
A: We offer physical items such as prints, books, T-Shirts, and more. Each product is crafted with care to ensure quality and uniqueness.
Q: How can I purchase items from your store?
A: You can complete your purchase via Stripe, PayPal, or Direct Checkout using G Pay and Apple Pay. We accept various payment methods to suit your needs.
Q: Do you offer refunds or exchanges?
A: We do not offer returns or exchanges. However, if you receive the wrong item or an item that is damaged, please contact us at semaiah.com@gmail.com with photos of the items, and we will sort this out for you. Refunds are only available for wrong or damaged items.
Q: How do I know if I've selected the right size for clothing?
A: Check out our sizing charts, which are available in the product description section for each item listed on our store. If you’re unsure, these charts should help guide your selection.
Q: What should I do if I receive a mislabeled item?
A: If you receive an item that was mislabeled, please let us know at semaiah.com@gmail.com within a week of receiving your order.
Q: How secure is my payment information on your site?
A: The connection to our site uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection with a strong protocol version and cipher suite to protect your payment information.
Q: What if I encounter issues with my order?
A: If you face any issues with your order, feel free to contact us via email at semaiah.com@gmail.com. We aim to respond to all inquiries within 24 hours.
Q: Do you offer any professional services besides selling products?
A: Yes, we offer consultation, commissions, book publishing services including minor editing, illustrations, logo design, and book cover design. We also provide motivational speaking services for schools or businesses.
Q: Where can I find more information about your events or appearances?
A: Keep an eye on our website for updates about upcoming events, appearances on podcasts, or participation in local business fairs.
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